VIP Petcare Pharmacy Customer Help Center
Answers to commonly
asked questions.
Search Our Help Center
Purchases
My VIP Petcare Pharmacy
Get Social
Contact Us
14540 NW 60th Ave. Miami Lakes, FL 33014
Live Customer Care
1-877-481-0083
VIP Petcare Pharmacy AutoShip FAQs
What is VIP Petcare Pharmacy AutoShip?
VIP Petcare Pharmacy AutoShip is our automatic delivery program that allows you to receive automatic shipments of your pet’s medications, supplements, and other wellness essentials on a schedule you choose. Simply choose the frequency of deliveries, and we’ll do the rest.
Can I Setup Multiple AutoShip orders?
Yes! Many VIP Petcare Pharmacy customers have several AutoShip orders. You can add or make other changes to your AutoShip orders at any time by visiting your My AutoShip page.
Can I use a promo code on AutoShip orders?
VIP Petcare Pharmacy sometimes has discount promotions that are for use with AutoShip orders. Whether a specific promo code can be used depends on the parameters of the specific promotion.
Are all AutoShip products eligible for free shipping?
Free shipping for VIP Petcare Pharmacy AutoShip follows the same guidelines as other orders. Qualifying orders over $49 ship free. Cold-ship items are not eligible for free shipping. Other exclusions apply and can be seen on our Shipping information page.
What are VIP Petcare Pharmacy AutoShip discounts?
With VIP Petcare Pharmacy AutoShip, you’ll have up to 35% on the first delivery of each product and 5% on future deliveries. The maximum savings is $20.