Always Have the Pet Medications You Need on Hand
With automatic delivery, your pet’s medications arrive when you need them, helping you stay on track with their treatment plan.
Benefits of VIP Petcare Pharmacy AutoShip
- Save with Every Shipment: Get 5% off every qualifying recurring order.
- Free Shipping: Save even more with free shipping on qualifying orders over $49.
- Exceptional Customer Service: When you have questions or need help placing an order, our team is here to help.
- Prescription Renewal Assistance: When a prescription expires, we’ll reach out to your vet to request a renewal.
- No Need to Reorder: Yours pet’s medications are delivered automatically, so you don’t have to remember to place an order each month.
How AutoShip Works
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Select the Pet Medications or Supplements You Need/3
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Choose the Frequency of Delivery/3
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Enjoy the Many Benefits of VIP Petcare Pharmacy AutoShip/3
That's it! AutoShip is the easy way to help your pet stay happy and healthy!
Top Frequently Asked Questions
Payment Options
VIP Petcare Pharmacy only accepts credit cards for AutoShip orders. Save your payment method at checkout. You can change the credit care on file at anytime.
Other Coupons & Offers
AutoShip orders will use the Regular Price at the time the AutoShip is placed less the AutoShip Discount. AutoShip orders cannot be combined with other coupons, discounts and offers provided by VIP Petcare Pharmacy. AutoShip orders will not use any special or discount pricing that may have been available on a prior order. .
Order Notifications
For every AutoShip order, we will send you an email 3 days prior to the order being shipping. The email will include a list of the medications to be shipped. You have until midnight EST the day before to make changes online via My AutoShip link.
Back Orders
Occasionally, a medication may be on backorder. You’ll be notified in the event that your pet’s medications or supplements are not available.
Price Changes
Manufacturer change prices for medications and supplements from time to time. AutoShip orders are charged at the current price at the time the order is processed. Your pre-order email will include the current price. Other than the 5% discount, which will be applied to each shipment, recurring AutoShip orders will not use any special or discount pricing that may have been available on the initial order.
Order Confirmation & Tracking
You will also receive an email confirmation on the day your order is processed. Once it has shipped, you will receive another email that includes your order delivery and tracking information, so you can track your pet’s medications.
In the event your credit card expires or is declined, we’ll notify you via email and ask for updated payment information. If the payment information isn’t updated right away, that could result in a delay in the shipment.
Making Changes to Your AutoShip Orders
Visit your My AutoShip page to make changes to your existing VIP Petcare Pharmacy AutoShip orders.
To remove a medication: Click the icon found next to total price. This item will not be delivered to you unless you add it again to AutoShip.
To add an item to AutoShip: Browse for medication, supplements, and wellness supplies on VIP Petcare Pharmacy and select “Autoship Price” tab, choose your shipment frequency, place what you need in the cart, and continue to checkout.
Do You Have Questions? VIP Petcare Pharmacy is Here to Help.
If you have any questions about AutoShip, please call VIP Petcare Pharmacy’ Customer Service Team at (877) 481-0141 or email us at customercare@pharmacy.vippetcare.com
Thank you for choosing VIP Petcare Pharmacy!